Network Status

Live service status for our internet network in Lebanon — incidents reported by our operations team plus automatic platform checks. Updated Nov 5, 2026 1:44 PM (Beirut time).

All monitored services operational

Current incidents

No incidents are currently reported on our network.

If your connection has a problem right now, try restarting your router, and contact support if it persists — individual line faults don't always appear here.

Platform checks

Website & customer portal

Serving requests normally.

Operational
Upstream network link (availability checks)

Line-availability checks for new connections are responding normally.

Operational

Internet not working?

  1. Restart your router — power it off, wait 30 seconds, power it on, and give it two minutes to reconnect.
  2. Check the cables — the phone/fiber line into the router and the power adapter should be firmly seated.
  3. Try another device — if one device works and another doesn't, the issue is on the device, not the line.
  4. Still down? Contact our support team — individual line faults are handled directly and won't always appear on this page.

Questions about this page

Is there currently an internet outage?

No incidents are currently reported on our network. Individual line faults are handled directly by support and may not appear on the status page.

What should I do if my internet is not working?

Restart your router, check the cables, try another device, and contact support if the problem persists.

Where does this status information come from?

Incidents are posted by our operations team, combined with automatic checks of our own platform. We never fabricate outage reports.

Tired of unreliable internet?

Fiber connections are less affected by line faults and weather than legacy copper lines. Check whether fiber is available at your address.

Need help? Contact us

Sales01 28 85 88 Support01 28 28 82

Mon–Fri, 9:00–17:00

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