Welcome to SME.
This guide walks your business through the online application for Corporate SME FIBER: from the line check at your premises to the company documents and the confirmation.
The application takes about five minutes on a phone or a computer.
Open sme-lb.com/apply. The form is the same for businesses and homes, and it opens as an SME FIBER application.
First question: do you have a landline number at the premises?
If you do, choose Yes, I have a landline and type the 7- or 8-digit number; the wizard checks fiber availability at your building from that line.
Where the line can be checked automatically, the verdict appears on screen: Great news! SME FIBER is available at your building.
Tap Continue fiber application, and the wizard moves on to your documents.
Where the line cannot be checked automatically, the wizard first asks whether the line already has an active subscription with another provider, then — or directly, if the premises have no landline yet — whether your building has a Fiber Distribution Box, an FDB.
It is a grey metal cabinet, usually near the landline box, inside the electricity room, or on an outside wall; your building manager will know where it is.
Find it before you continue: the wizard needs a photograph of it.
On your phone, choose Take a clear picture of the Fiber Distribution Box (FDB) using your mobile camera; your camera opens with a square frame, and your phone may ask to share your location — allow it, and take the photo at the building, so the box is placed correctly.
Stand close, keep the phone steady, use enough light, and make sure the label with the box number is inside the frame and readable.
Avoid glare, shadows and blur: our team reads the box number from your photo, and a photo that cannot be read cannot be verified.
When the wizard shows Photo received, your application proceeds for SME FIBER; our team verifies the box from your photo.
If there is no box in your building, choose No Fiber Distribution Box (FDB) installed at my building and the same form continues for SME DSL; the Corporate SME DSL guide covers that path.
Step two is your documents.
The wizard asks here for the identity document of the landline owner: a national ID card, front and back, or a passport. If the premises have no landline yet, it is the ID of the person named on the property document, plus that document: a house deed, a rent contract or a proof of residence.
Company documents are not requested on this step; they come on step four, once you have chosen Corporate.
For a national ID, capture the front, then the back.
Tap Capture document, place the whole card inside the frame with all four corners visible, and tap Use this page.
For a passport, capture the page with the photo, fully inside the frame and without reflections.
Step three is your information.
Enter the applicant's first, middle and last name and ID or passport number exactly as printed on the ID, a mobile number, an email address if you want one on file, the installation address — city, street, building, floor, property and section numbers — and the governorate, district and city printed on the ID.
The address must be the premises where the service will be installed; our team checks every field against your documents.
Step four: choose Corporate.
The wizard then asks for the company documents on the same screen: the Commercial Registration, the Commercial Circuit, the MOF / VAT Registration, and the authorized signatory's ID, front and back, or passport.
The Commercial Registration can have several pages: capture each page, then tap Add another page; the pages are combined into one document in the order shown.
Step five: choose your package from the corporate FIBER packages the wizard lists for your line; tapping a package takes you to the add-ons.
Step six is optional add-ons, such as a Static Public IP.
The monthly total with VAT and the one-time installation fee are shown on this screen, and again on the review screen.
Step seven: review your application. Check the company documents, the signatory document, the installation address and the package; every section has a Change link.
Tick I confirm that all my info is correct, tap Submit my application, then confirm.
You will see a confirmation page with your application ID. Our team reviews the application and contacts you.
Ready? Go to sme-lb.com/apply: the form starts as an SME FIBER application, and you choose Corporate on step four.
SME: internet for every business in Lebanon.
